While welcoming you to our ecommerce and eshopping services, we need to ensure that there are no problems due to miscommunications or misuse of the service, deliberate or accidental.Please read the following carefully. will not be responsible for any misunderstandings.


The client, in using the eSakal on-line payment, e-shopping and registration services, is deemed to have accepted the following terms and conditions of service.

1)     The client certifies that he or she is an adult (minimum 18 years of age) or has the permission of a parent or legal guardian for the use of the service.

2)     The client certifies that the credit card being utilised belongs to him or her.

3)     eSakal reserves the right to confirm and validate the credit card information and other details provided by the client at its own convenience, and if in some way the information is found to be untrue in whole or in part, eSakal reserves the right in its sole discretion to reject the order or the registration and to debar the client from using the eSakal services.The client certifies that information given is authentic and true.

4)     The client certifies that all addresses as entered are correct.eSakalshall not be held responsible for any wrong delivery of the product based on the address given by the customer nor if any unauthorised person takes delivery of goods at the given address by claiming to be the authorised recipient.

5)     In case delivery is not possible due to a wrong address, eSakal may charge extra for redelivery at the correct address and there could be a penalty attached to cancellation of the order.This would depend upon the circumstances at the time.

6)     eSakal reserves the right to change, add or withdraw any service or product at short notice, at any time.

7)     The information and services are offered on Ďas isí basis.There may be delays, omissions, interruptions and inaccuracies in the news, information or other materials available through this Service.eSakal makes no claim regarding availability, fitness for a purpose, accuracy, timeliness or reliability of any information provided through the site.

8)     Any claim against eSakal shall be limited to the amount you paid, if any, for use of this Service.

9)     In no event shall eSakal accept any liability for any special, incidental, indirect, or consequential damages whatsoever (including but not limited to: damages for loss of business profits, business interruption, loss of business information, emotional stress or any other pecuniary / non- pecuniary loss) arising out of the use of the information made available on this web site, or out of any delays / non-timeliness / inaccuracies of the information or service.

10) eSakal shall not be liable for any damages (including but not limited to: those resulting from lost profits, lost data or business interruption) arising out of the use of / inability to use the products or services ordered through this site.

11) eSakal shall not be responsible for any kind of virus attack resulting from accessing this site or its server.

12) eSakal reserves to itself the right to cancel or refuse any order even after confirmation, in cases of error or of incorrect information on its site, shortages in products, oversubscriptions, or of any other valid causes for inability to deliver.In such cases wherever applicable, there would be a complete refund of all charges deducted for the corresponding transaction, excepting in cases as described in clauses (4) & (5) above.

13) Every possible care shall be taken to deliver the ordered product in perfect condition and through reliable couriers / reliable delivery modes only.However eSakal shall not be held responsible for any delay, damage in transit, or other problem in the delivery service due to lapses on the part of the courier company except to the extent of a refund for damaged / undelivered goods.Damage or replacement claims, if applicable, shall be settled only after receiving the information from the courier company.

14) All products and materials provided on this site are on an 'as is where is' basis without any warranties of any kind other than those from the manufacturer accompanying the product.All such warranties from manufacturers would be passed on to the client.However, eSakal claims no exclusive ownership of any store, goods or services offered on the site and cannot be held liable for them.

15) eSakal accepts no liability for delays caused by acts of God, such as flood, fire, or other such unavoidable causes.

16) While guaranteeing the quality of the product and making every effort to provide accurate information and descriptions of products available on its site, as well as to provide photographs similar to the actual product, eSakal is not responsible for errors of interpretation or understanding on the part of the client and will not be liable for any damages due to any differences in look or feel or usability of a certain product or in any other aspect of the product as compared to the userís expectations.

17) All food items in eSakal shop are from reputed and reliable stores.If the recipient of the order faces any kind of health-related disorders on consumption of such products eSakal cannot be held liable for any such disorders.

18) Cancellation of an order will only be entertained if it has not yet been dispatched.If it has been confirmed, there will be a minimum 10% deduction to cover the transaction and payment gateway administrative costs.

19) All payments to eSakal will be deemed to have been completed at its office in Pune.

20) This agreement shall be interpreted according to the laws of India.The Courts at Pune shall have exclusive jurisdiction in any proceedings arising out of this agreement.

21) eSakal reserves its right to add to or modify these terms from time to time when this is proved necessary for the service to remain successful.

eSakal would make every effort to keep the client informed regarding any such changes.However eSakal would in no way be liable for any damages due to certain information not having reached the client or due to a clientís failure to read or be updated on the terms and conditions.The latest terms and conditions as displayed on the site at the time of a certain sale would be considered as applicable for the sale, over-riding any previous version of the terms and conditions.